Frequently Asked Questions
Will the ferrofluid break down?
One of the main problems when working with ferrofluid is that it quickly breaks down in the presence of most other liquids and stains anything it comes in contact with (including glass). To solve this problem we have conducted extensive R&D and have developed a proprietary suspension liquid that keeps the ferrofluid from breaking down or staining the glass.
Can you ship international?
Yes, we can currently ship using international priority 6-10 day and are getting distributors ready for lower shipping prices in the EU and UK.
Will it wipe my hard drive?
Nope. If your hard drive was made after the year 1999 then you are completely safe. The data density for new drives is so dense that even a very strong generalized magnetic field will not cause any damage to the drive. You should keep all metal objects at least an inch or two away though just for good measure.
Is there a quality guarantee?
Yes, if your RIZE has any problems upon arrival please contact us and we will send you a replacement free of charge. The Ferroflow also includes a full 60 day warranty on the internal parts.
What size is it?
The Ferroflow is 2.5" wide by 6" tall, and the RIZE is 2.5" wide by 4.5" tall. Both are perfect for desktop centerpieces.
Does the RIZE spin forever?
The spinning time varies, but after it's placed on the magnetic base it usually spins for a couple of minutes before slowing down and stopping. You can also restart the spinning motion using the handheld magnet.
Are the chemicals dangerous?
The chemicals inside are non toxic. We use the highest quality ferrofluid manufactured by Ferrotec. The bottle should never be opened, and if it is broken (which is unlikely because it's very strong) immediately clean up the spill using dish soap and water. Ferrofluid will stain anything it touches very badly.
Does it use batteries or plug into the wall?
Nope, the RIZE contains no moving parts. Only pure physics is used to create the amazing spinning, anti-gravity rising motion. The Ferroflow plugs into a standard US wall outlet, or any usb power source.
How much Ferrofluid is inside?
The display volume is 120ml and each one contains a massive 7ml of ferrofluid!